Test and Learn
The Test and Learn framework guides us through these phases:
Wishlist: Determining which tactics and related metrics need improvement
Options: Identifying testing opportunities which could improve campaigns through changes to creative, timing, or targeting
Prioritization: Ranking and scheduling tests based on which tests could be most impactful
Implementation: Setting up tests in a way which uses statistical rigor to produce reliable test results
Measurement: Evaluating tests to determine the impacts of the test
Evaluation: Once the test has reached statistical significance, we determine which test variant to use
The tools used to implement and measure the test will vary based on the marketing objective and tactics we're improving. Some of the most often used tools are featured below.
Visual Website Optimizer Consulting
Visual Website Optimizer is a tool for small to mid-sized businesses to implement A/B and Multi-variate tests on your website or mobile app. VWO also provides a platform for conducting on-site surveys to gather qualitative information about your website or mobile app. There's also the ability to see heatmaps which illustrate where your visitors are focusing their attention.
Most email platforms can be used to conduct A/B or multi-variate testing of email copy, timing, and targeting. The ability to conduct these tests may be explict or they may just allow for a smart user to conduct their own testing.